Didn't find an answer? Contact our customer support.

Getting Started

Guarantee, privacy, shipping and returns

Using kegg

Is kegg for me?

kegg

Great question! kegg is not used during any bleeding or spotting.  Note your bleeding within the mobile app and resume your daily kegg readings once your period ends.

Can I use kegg during my period?

What does each data point represent in the new kegg app chart?

How do I find my most fertile day(s)?

What is the ovulation probability?

What is the impedance trend?

What is the fertility and cervical mucus score?

Why is my impedance trend going downward while my Fertility and Cervical Mucus Score is increasing??

My LH test peaked outside of my fertile window. Why?

In the old app, we were looking for dips in our fertile valley. Do we look for the high bars associated with the Fertility and Cervical Mucus score?

Why is the fertile window different from the previous app?

What if I cannot take my reading during my 2 hour window?

I see a Fertility and Cervical Mucus Score of less than 5 each day and no fertile window predictions. Why is that?

How can I build a habit of taking my daily kegg readings?

Get to know the kegg app

How do I wash, charge, and store my kegg?

How does kegg predict the fertile window?

What is kegg made of?

Is kegg a medical device?

How big is a kegg device?

Can I share my kegg with someone else?

What does kegg measure? How Does kegg work?

Is kegg safe to use?

What privacy measures are in place?

Can I cancel or edit my order?

Can I return my kegg?

Where can you ship a kegg?

12 month pregnancy guarantee

Does kegg offer a warranty?

Will a missed reading void my pregnancy guarantee?

What is the age requirement for use of kegg?

I am postpartum and not breastfeeding, can I use kegg?

Is kegg FSA/HSA Eligible?

Does kegg work for women with irregular periods?

Does kegg work for women diagnosed with PCOS?

Is kegg for women using hormonal birth control or IUDs?

Can I use kegg if I have a vaginal infection?

Can I use kegg as a natural contraceptive method?

Can I use kegg if I have endometriosis?

Can I use kegg with a pelvic health condition?

Can I use kegg after a miscarriage?

Can I use kegg while breastfeeding?

Is kegg right for me?

What makes kegg different?

Does kegg distinguish between sticky, creamy, or eggwhite cervical mucus?

Does kegg work if I don't have a lot of cervical mucus?

I'm only seeing the last 6 months of Tempdrop data in my kegg app, why is this?

How do I turn on Tempdrop integration?

Does kegg transmit signals during the reading?

I'm seeing a valley before or after my predicted fertile window, what should I do?

I'm traveling to a different time zone, when should I use kegg?

Is kegg comfortable to use?

Can I use daily vaginal douches, vaginal medications, creams, or ointments with kegg?

I forgot my password

Can you enter BBT into the kegg app?

How many cycles does it take kegg to start giving predictions?

Can I use the kegel exercise function of the kegg without taking a mucus reading?

Can I use kegg during my period?Updated 22 days ago